WhatsApp appointment booking for clinics in Pakistan
CliniDesk is your 24/7 digital receptionist. Patients book, reschedule and cancel on WhatsApp — in Urdu or English — and every appointment lands on your dashboard instantly.
The problem
Patients want to book the moment they think of it. When nobody picks up, they simply call the next clinic.
Phones ring while patients wait at the desk. Juggling both means something always slips.
Calls after hours, at lunch or on Sundays go unanswered — and most of those patients never call back.
Without a clear schedule, waiting rooms overflow and patients wait for hours to be seen.
When cancelling means calling during office hours, patients just don't turn up — leaving empty slots.
The solution
CliniDesk answers every patient on WhatsApp, books real open slots and keeps your team in the loop — automatically.
Patients book, reschedule or cancel in a normal WhatsApp chat — at midnight, on Sundays or during your lunch break.
Every booking appears on a live dashboard the moment it's made, with the day's schedule at a glance.
Patients get a clear confirmation with the date, time and doctor straight away — no callbacks, no confusion.
See every patient's visit history by phone number, so returning patients are recognised instantly.
Replies in the patient's own language — and understands WhatsApp voice notes too.
Patients who prefer to phone will be able to book with an AI voice receptionist that answers every call.
How it works
No new app for patients and no training for your staff. Here's the whole flow.
They say hello in Urdu, Roman Urdu or English — or send a voice note. No app, no forms, no waiting on hold.
It checks the doctor's real availability, offers open times and confirms the booking in seconds.
The appointment appears on your dashboard instantly. Reschedules and cancellations update it too.
Clinic dashboard
Every appointment — booked on WhatsApp or added by your staff — in one live schedule your whole team can trust.
New bookings, reschedules and cancellations appear the moment they happen, with notifications.
Every visit in one place, looked up by the patient's phone number.
Booking trends, cancellations and returning patients over any date range.
Set each doctor's hours and days off. Affected patients get a WhatsApp or SMS notice.
Who it's for
Whether you practise alone or run a busy centre, CliniDesk fits how you work.
Stop answering booking calls between patients. Let WhatsApp handle your schedule.
Free your front desk from the phone so they can focus on the patients in front of them.
One dashboard for every doctor's schedule, patients and analytics.
Pricing
Every plan includes 24/7 WhatsApp booking and the clinic dashboard. No setup surprises.
For solo doctors
PKR X,XXX/month
Everything one doctor needs to take bookings on WhatsApp, day and night.
Book a DemoWhat's included
For growing clinics
PKR X,XXX/month
For busy clinics with a front desk team and more than one doctor.
Book a DemoWhat's included
For multi-doctor centres
PKR X,XXX/month
For larger centres that need more doctors, more staff and hands-on onboarding.
Talk to SalesWhat's included
FAQ
Can't find your answer? Message us on WhatsApp — a real person will reply.
No. Patients use the WhatsApp they already have. They simply message your clinic's number and CliniDesk replies.
Urdu, Roman Urdu and English — including a mix of them. CliniDesk replies in the patient's own language and understands WhatsApp voice notes.
CliniDesk checks the doctor's real availability before offering times, so patients only see open slots and double bookings are avoided.
Yes. Patients can check, reschedule or cancel their appointment in the same WhatsApp chat, and your dashboard updates instantly.
Yes. Staff can add manual bookings from the dashboard, so every appointment — WhatsApp or not — lives in one schedule.
CliniDesk runs on the official WhatsApp Business Platform. We'll help you choose and set up the right number for your clinic during onboarding.
Yes. Patients can only see their own appointments, and your staff only see the dashboard sections you give them access to.
Not yet — an AI voice receptionist that books appointments over the phone is coming soon. Today, patients book on WhatsApp and your staff can add phone bookings manually.
Free demo
See CliniDesk book a real appointment on WhatsApp and land on the dashboard — then ask us anything.
Takes less than a minute.